Shipping & Returns

Returns

No questions asked Money Back Guarantee. Any unopened unused products may be returned within 30 days of purchase.

Once your product(s) is returned to us and inspected that the seal is not broken, your refund will be applied. 

Return the product to:

Attn: Connie Anderson
Naturally Complete LLC
12231 Academy Road NE #301 PMB 157
Albuquerque, NM 87111

If you are shipping an item over $75.00 you may want to consider using a trackable shipping service. We cannot guarantee that we will receive your returned items.

Additional non-returnable items:
Gift cards
Downloadable software products
There are certain situations where only partial refunds are granted (if applicable)
Any item not in its original condition is damaged or missing parts for reasons not due to our error.

Any item that is returned more than 30 days after delivery

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at connie@naturallycomplete.com

Exchanges (if applicable)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at connie@naturallycomplete.com and send your item to Naturally Complete 12231 Academy Road NE #301 PMB 157

Shipping

To return your product, you should mail your product to Naturally Complete 12231 Academy Road NE #301 PMB 157, Albuquerque, NM 87111

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. 

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

Special Note: If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.